Trusted by Families

What impressed me most was that my father had the same PSW every single visit. She learned his routine, his preferences, and his personality. He actually looks forward to her visits now — that kind of consistency means everything.

I called Sunridge on a Thursday afternoon after my mother was discharged from hospital. They called back within the hour, scheduled a home assessment for Friday, and care started the following Monday. None of the other agencies moved that fast.

As a nurse myself I was skeptical about private home care. But Sunridge had an RPN do a proper assessment before the first visit. There was a written care plan and genuine clinical oversight. That level of professionalism genuinely surprised me.

I live in Vancouver and my mother is in North York. After every single visit I received a written summary. I never had to wonder or worry. That transparency gave me peace of mind I simply could not get from other agencies.

I had been caring for my husband full time for two years and was completely burnt out. Sunridge stepped in and for the first time in years I could rest without guilt. The PSW treated my husband with such genuine warmth.

My grandmother is 86 and has specific dietary needs. The PSW cooked the foods she grew up with. Watching my grandmother enjoy a familiar home-cooked meal brought tears to my eyes. That is dignity. That is real care.